Personalized items are
non-refundable, so please be sure to check the
spelling twice on all personalized items before placing your order, as we cannot
be held responsible for any spelling errors that are submitted with the order, and we cannot accept returns, exchanges, or
order cancellations on personalized merchandise.
If an error is made on
our part, we will promptly exchange it for an identical item with the same
personalization. If this is your first time ordering from Sharp Creations,
you will really enjoy reading our customer
testimonials.
If you have any
questions at all regarding our products before, during, or after placing your order, please
email us or call
toll-free at 888.530.0787 and ask for Debbie, the owner, who personally answers
all phone calls and emails.
The
personalization pictured on some of the pillowcases and tooth fairy pillow
pockets throughout our website is actually a computer font. Actual
personalization on the tooth fairy pillows and the pillowcases
(other than the embroidered and appliquéd pillowcases) is carefully created individually by hand with a permanent fabric paint pen
in black to make the name stand out, then stars or hearts are added in a
coordinating color.
We have 3 different
styles of personalization on the pillowcases (fabric paint pen, appliqué, and
embroidery) and 3 different sizes of pillowcases (Infant, Toddler, and
Full), so please be aware of this when placing your order.
We
Offer Fast Service and Low Shipping Rates
Just $5.95 Delivers Your
Entire Order!
Even though postage costs have
increased again, we are still offering low shipping rates. Relax and enjoy our
flat rate shipping - just $5.95 ships your entire order first class. You
can also choose Priority Mail for $7.95 for quicker shipping after processing.
Tooth Fairy Pillow and
silkscreened Pillowcase orders are processed within 5 business days. Embroidered and Appliquéd
pillowcases take longer to process, sometimes up to two weeks.
First Class mail delivery
can take from one to ten days after processing, depending on where in the country you live, so we also offer
Priority
Mail service as an added option for quicker shipping after processing.
Delivery always takes longer around holidays, so please order early.
Payment Safety and Security
Your
financial transactions are secure! Sharp
Creations uses SSL (Secure Socket
Layer) encryption when transmitting your payment
information.
Payment Choices
Contact Information
Email:
Sharp Creations
Mail:
Sharp Creations
2100 West Northwest Highway,
Suite 114-1095
Grapevine, Texas 76051
Phone:
Toll Free: 1-888-530-0787
Fax:
Toll Free: 1-888-882-6792
Care Instructions
Always wash
pillowcases inside out in cold water on a delicate cycle. Never
use bleach or liquid fabric softeners (dryer sheets are fine).
Tooth
Fairy Pillows, Infant Pillows, and Toddler pillows can be spot-cleaned and air-dried.
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