STORE POLICIES

Personalized items are non-refundable, so please be sure to check the spelling twice on all personalized items before placing your order, as we cannot be held responsible for any spelling errors that are submitted with the order, and we cannot accept returns, exchanges, or order cancellations on personalized merchandise.

Please inspect your merchandise upon receipt.  Any damage must be reported within 7 days of receipt to be eligible for an exchange.  If a spelling error is made on our part, we will promptly exchange it for an identical item with the same personalization.

PERSONALIZATION

Personalization on Tooth Fairy Pillows and Pillowcases is carefully created by hand with a permanent fabric paint pen to make the name stand out, then stars or hearts are added in a coordinating color.

CARE INSTRUCTIONS

Always wash pillowcases inside out in cold water on a delicate cycle.  Never use bleach or liquid fabric softeners (dryer sheets are fine).  Tooth Fairy Pillows and Toddler pillows can be spot-cleaned and air-dried.

FAST Service and LOW Shipping Rates

Even though postage costs continue to increase, we still offer low flat rate shipping.  Just 5.95 ships your  rates.  Relax and enjoy our flat rate shipping - just $5.95 ships your entire order first class.  You can also choose Priority Mail for $7.95, which allows for quicker shipping after processing.

Tooth Fairy Pillow and Pillowcase orders are generally processed within 7 business days. First Class mail delivery can take from 1-10 days after processing depending on where in the country you live, so we also offer Priority Mail service as an added option for quicker shipping after processing

Delivery always takes longer around holidays, so please order early during those times.  Although all orders include delivery confirmation numbers for tracking purposes, we cannot be held responsible for non-delivery by the postal service.

Email:
Info@PinkPearTreeGifts.com